What does an insurance agent primarily do?

An insurance agent primarily sells and manages insurance policies, making this the correct choice. Agents are responsible for evaluating their clients' insurance needs, providing them with options that suit those needs, and helping them select policies that offer the appropriate coverage. Additionally, they assist with the ongoing management of these policies by answering questions, facilitating changes, and ensuring that clients understand their coverage.

The role of an insurance agent is focused on sales and customer service within the insurance market, rather than the administration of claims, which is typically handled by claims adjusters or other personnel within the insurance company. While agents may provide valuable information regarding the processes involved in claims, they do not administer claims themselves.

Similarly, providing legal advice on insurance disputes falls outside the remit of a typical insurance agent's responsibilities; such matters would usually require a licensed attorney with expertise in insurance law. Lastly, while agents may educate clients about insurance products, their primary role is more transactional in nature, centered around selling and managing policies rather than teaching in an academic or formal setting.